{"id":5128,"date":"2025-08-13T17:35:44","date_gmt":"2025-08-13T10:35:44","guid":{"rendered":"https:\/\/filmore.com.vn\/?page_id=5128"},"modified":"2025-08-14T09:44:03","modified_gmt":"2025-08-14T02:44:03","slug":"privacy-regulation-for-customers","status":"publish","type":"page","link":"https:\/\/filmore.com.vn\/en\/privacy-regulation-for-customers\/","title":{"rendered":"PRIVACY REGULATION FOR CUSTOMERS"},"content":{"rendered":"

SUMMARY OF PRIVACY REGULATION FOR CUSTOMERS<\/h2>\n

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General Overview:<\/strong><\/span>\u00a0<\/strong>This document outlines the collection, processing, and protection of personal data of customers during transactions, use of products, and services provided by the company. These activities are designed to protect individuals’ rights and ensure compliance with legal regulations regarding personal data protection. The document also describes the rights and obligations of both the Company and the data subjects, methods for processing and securing personal information, and requirements related to privacy protection.<\/p>\n

Summary of Key Contents:<\/strong><\/span><\/p>\n

1. Purpose of Personal Data Processing:<\/strong><\/p>\n

The Company collects and processes customer data to operate, provide, and improve products\/services, support accounts, manage systems, and provide customer service. Data is also used for credit checks, market research, product promotion, and fraud prevention. The Company fulfills legal obligations, ensures security, and personalizes the customer experience.<\/p>\n

2. Types of Personal Data Processed:<\/strong><\/p>\n

The Company collects personal data from customers, including information provided directly (such as name, address, payment information, images, and identification documents), automatically collected data (such as IP address, device, location, and interactions with products), and data from other sources (such as service providers and partners). This data includes sensitive information like physical attributes, payment information, preferences, habits, and transaction details.<\/p>\n

3. Methods of Collecting Personal Data:<\/strong><\/p>\n

The Company collects customer data through various means, including when customers provide information directly via account registration, emails, or online forms. Data is also collected when customers interact via phone, mail, or direct transactions with Company staff. Additionally, the Company collects data automatically through websites, apps, and cookies. Data may also be obtained from third parties and through recordings (audio\/video).<\/p>\n

4. Methods of Processing Personal Data:<\/strong><\/p>\n

Security measures are applied to protect data, including encryption, firewalls, access controls, and cloud-based security.<\/p>\n

5. Organizations or Individuals Handling Personal Data:<\/strong><\/p>\n

Data is shared only with responsible organizations or individuals, including third-party service providers cooperating with the company.<\/p>\n

6. Potential Unintended Consequences and Damages:<\/strong><\/p>\n

The processing of personal data inherently carries the risk of data leakage, loss, and potential unintended consequences or damages. The Company fully acknowledges its responsibility to protect personal data; complies with applicable laws and customers\u2019 rights; implements appropriate protective measures; and continuously updates optimal technical solutions to ensure the security of personal data processing. The Company makes its utmost efforts to prevent risks, minimize any potential unintended consequences or damages, and safeguard the lawful rights and interests of Customers.<\/p>\n

7. Retention Period of Personal Data:<\/strong><\/p>\n

Data will be stored for the necessary period to fulfill the stated purposes or as required by law.<\/p>\n

8. Personal Data of Children:<\/strong><\/p>\n

Regulations regarding the collection and processing of personal data for children under 16 years old, with parental or guardian consent.<\/p>\n

9. Consent of the Customer:<\/strong><\/p>\n

The Company will only process personal data with the customer’s consent, and the customer has the right to withdraw consent at any time.<\/p>\n

10. Rights of the Company:<\/strong><\/p>\n

The Company has the right to collect, process, and share customer data for lawful purposes.<\/p>\n

11. Obligations of the Company:<\/strong><\/p>\n

The Company is obligated to secure and process personal data according to the purposes specified in this Regulation and legal regulations.<\/p>\n

12. Rights of the Customer:<\/strong><\/p>\n